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How do you ship your product?

We use USPS and UPS as our carriers.

Please expect your light order to ship within 5 business days and your loupe order to ship within 4-6 weeks.

If you ordered a Light & Loupe set, they will ship at the same time within 4-6 weeks.

What is your warranty policy?

We proudly offer a 1 year warranty on our wired battery and a lifetime warranty on the wired light.

How can I replace broken parts?

We sell almost all of the replacement parts online! Just check under accessories. Can't find what you're looking for? Click 'Contact Us' at the bottom of the page, leave a message, and we'll help you out as soon as possible.

Why are your products so affordable?

We do not believe in the dental mark up.  Our products are priced like every other electronic consumer goods - think of your phones and tv.  We save you money by not having fancy equipment, building for storage, individual sales reps, and other overhead. We sell directly to you and cut the unnecessary steps.